We will cancel your account if you'd like to "Pause" your service.
However, the account itself will stay in our database, meaning you will not lose EXISTING data.
When you are ready to come back to Wicked Reports, we will turn your account back on.
The "Gap" time data may not be accurate because we won't have a daily job processing it, but the existing data will NOT be lost.
If you have questions regarding your account or would like to get more value from it, we recommend attending one of our two, Weekly "Office Hours" Webinar calls. These calls are LIVE and you can get your questions answered in real time by our data experts.
You can signup here: www.wickedreports.com/office-hours