If you are not seeing any sales for a Facebook Ad, which you believe should have sales attributed to it, please follow the checklist below to troubleshoot what might be wrong.
- Verify The Correct Facebook Account Is Authorized
- Verify Wicked Reports Has Your Infusionsoft Order Data
- If you add orders to your CRM via an API or 3rd Party Tool
- Verify tracking on Facebook Ads
- Verify Facebook Ad Landing Page has Wicked Tracking Code
- Verify the Checkout Page / Order Form has Wicked Tracking Code